Contact Us

If you wish to raise a concern (complaint) about the Welsh Ambulance Service, please click on Putting Things Right

If you wish to find out how to access health records please click on Requests for Records 

Write to us at our Trust Headquarters (and North Regional Office):

Welsh Ambulance Services NHS Trust Headquarters
Ty Elwy, Unit 7
Ffordd Richard Davies
St Asaph Business Park
St Asaph, Denbighshire
LL17 0LJ 
Tel: 01745 532900

If you want to get in touch with our other regional offices, contact:

Central and West Region
Welsh Ambulance Services NHS Trust
Matrix One
1 Matrix Park
Swansea Enterprise Park
Swansea
SA6 8RE
Tel: 01792 562900

South East Region
Welsh Ambulance Services NHS Trust
Vantage Point House
Vantage Point Business Park
Ty Coch Way
Cwmbran
NP44 7HF
Tel: 01633 626262

If you do not wish to formally raise a concern but wish to share your experience with us, please contact the Partners in Healthcare Team on 01792 311773 or complete the
Have Your Say online form.