Welcome to The Room, where children and young people can get information about the Welsh Ambulance Service.

Dental Health Adviser

Dental Health Advisers
Dental Health Advisers at NHS Direct Wales (which is part of the Welsh Ambulance Service), are qualified Dental Nurses and work in a contact centre based in Wales and take dental calls from people in the local community who have rung 0845 46 47.

As the Dental Health Advisers use the phone to help patients, they ask different questions with the help of a special computer system, to help them decide what they need to do next. They assess the caller’s symptoms and give advice on how to ease patients' dental pain and where to get treatment if they need it. They also give information about dental health and dental practices that are accepting new patients.


To become a Dental Health Adviser you need:
- a minimum 5 GCSE’s grade C or above (or equivalent)
- registration with Dental Nurses Standards & Training Advisory Board
- a minimum 1 years experience as a dental nurse after qualification
- good IT skills
- good communication and listening skills
- be able to work on your own or as part of a team

Further information:

Careers -  NHS Careers Information

NHS Jobs 
 


Click here to read: A day in the life of a Dental Health Advisor